Salesforce Service Cloud

We deliver solutions based on Sales Cloud that enable organisations to deliver exception service delivery experiences to their customers.

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Case Study: Cludo Enables Customer Centric Transformation For Leading Australian Business Lender

Cludo’s client is Australia’s leading specialist commercial property finance provider, financing more than $1.3 billion in retail, office and industrial commercial property loans to Australian businesses and experienced property investors. Cludo’s solution has delivered: >$2 million in net benefits 20%+ in front, mid and back office efficiencies 100% increase in … Continued

Case Study: Cludo Transforms Member Service Experience For Industry Super Fund

Cludo’s client is an Australian self-administered super fund, managing both accumulation and defined benefit super schemes and over $15 billion of assets for its 85,000 members. The solution has delivered Single source of truth for all member, employer and service provider interactions Seamless member and employer service experience 15% improvement … Continued

Case Study: Cludo Enables Global FMCG Distributor To Redefine Engagement With Its Retail Network

Cludo’s client is the Australian subsidiary of a global FTSE100 fast moving consumer goods (FMCG) company supplying products to a network of over 5,000 retailers across Australia and New Zealand. The client is the leader in a highly competitive market and uses continuous innovation across its products and service delivery … Continued

Case Study: Cludo Enables Leading Plumbing Supplies Business To Drive Field Service Advantage Across ANZ

Cludo’s client is Australia’s largest plumbing and bathroom supplies business with more than 600 locations across Australia and New Zealand. The client maintains a competitive advantage through continuous innovation and the application of data and leading technologies to drive engagement and efficiencies across its operational environment. The solution has delivered … Continued